Build strong relationships with management and employees across Alkalma Wellbeing Center.
Act as the first point of contact for all HR queries.
Maintain regular engagement with employees through HR initiatives such as drop-in sessions and internal communications.
Support and promote HR initiatives, ensuring consistency and high standards.
Work closely with the Operations Director – Business Partnerships on HR matters.
Talent Acquisition
Manage end-to-end recruitment across all levels, including sourcing, interviewing, offer management, and onboarding.
Ensure recruitment aligns with approved headcount and internal policies.
Build and maintain a strong candidate pipeline within the healthcare sector.
Draft job descriptions and adverts in collaboration with hiring managers.
Conduct interviews and support hiring decisions.
Complete all pre-employment checks, including references and background verifications.
Support recruitment initiatives such as hiring campaigns and open days.
Employee Relations
Support management with employee relations matters, including disciplinary and grievance processes.
Ensure compliance with UAE Labour Law and internal policies.
Conduct investigations and provide guidance to managers where required.
Contribute to policy updates in line with business and legal requirements.
HR Administration
Prepare and manage employment contracts, offer letters, and onboarding documentation.
Coordinate visa, work permit, and medical insurance processes, including renewals and cancellations.
Maintain accurate employee records and HR systems.
Support payroll administration and ensure data accuracy.
Prepare HR reports as required.
Knowledge, Skills & Qualifications
Bachelor’s degree in Human Resources or related field (CIPD is an advantage).
Knowledge of UAE Labour Law.
Experience with DHA/DOH licensing processes.
Experience in visa and onboarding processes.
Strong communication, interpersonal, and problem-solving skills.
Good working knowledge of MS Office (Excel, PowerPoint).
Customer-focused approach.
Experience
Minimum 5 years’ experience in a similar HR role.
Strong background in recruitment and employee relations.
Leadership
Provide indirect leadership by influencing and supporting managers and employees within the area of HR expertise.
Budgets & Equipment
Hold part responsibility for budget management within the HR function, in line with guidance from the Operations Director – Business Partnerships, finance team, and company policies.
Information Governance
Share responsibility for maintaining the confidentiality, security, and accuracy of employee records and data.
Ensure all documentation meets organisational, regulatory, and statutory requirements.
Communication & Interaction
Communicate effectively across all levels of the organisation.
Gather and provide information, sometimes requiring explanation and professional judgement.
Handle sensitive or potentially distressing information with discretion and professionalism.
Safeguarding
Maintain responsibility for safeguarding children and vulnerable adults.
Follow local safeguarding procedures and escalate concerns appropriately.
Complete mandatory safeguarding training and any additional training relevant to the role.