Job Summary- Leapswitch Networks is hiring for our Linux Monitoring and Backup Team for our Mumbai Office

Key Responsibilities:

• Manage and maintain Zabbix monitoring infrastructure, including triggers, items, templates, hosts, and escalation workflows.

• Proactively monitor Linux and Windows servers, virtual machines, and hosting environments using Zabbix.

• Develop, maintain, and troubleshoot Bash scripts for automation, alert parsing, and performance reporting.

• Handle Acronis Cyber Protect (Cloud or On-premise) backup solutions: job creation, restoration, and issue resolution.

• Perform backup status reviews, job monitoring, restore verification, and incident tracking.

• Collaborate with L1 and other technical teams to address and resolve monitoring and backup-related escalations.

• Document standard operating procedures (SOPs), known error databases (KEDBs), and backup policies.

• Support alert tuning, false-positive reduction, and actionable monitoring improvement initiatives.

Required Skills:

• Zabbix Monitoring: 2+ years of hands-on experience managing enterprise Zabbix environments.

• Bash Scripting: 1+ year of experience in writing/modifying scripts for system monitoring and automation.

• Linux and Windows Server Management: 2+ years in operational server monitoring, preferably in hosting environments.

• Experience with Acronis backup products for data protection, replication, and disaster recovery.

• Knowledge of system health metrics (CPU, RAM, disk, services), log analysis, and troubleshooting tools.

• Familiarity with firewall rules, agent connectivity, and whitelisting processes for cloud-based monitoring/backup tools.

Soft Skills:

• Strong troubleshooting and analytical abilities.

• Clear and concise communication skills, especially for escalation reporting.

• Ability to work under minimal supervision and handle pressure situations effectively.

• Willingness to work in rotational shifts and support after-hours incidents (on-call as needed).

Location - Wadala, Mumbai

Experience Required- 2 + yrs