Description
NextGen Hospitality Solutions is on the lookout for a passionate and experienced Restaurant General Manager to join our vibrant team in Springfield. This full-time, on-site position offers an exciting opportunity to lead a fast-casual dining establishment, where you will play a pivotal role in enhancing customer experience and driving operational excellence.
As the Restaurant General Manager, you will oversee daily operations, ensuring that our restaurant runs smoothly while maintaining high standards of food quality and service. You will be responsible for managing staff, optimizing operational processes, and implementing marketing strategies to increase our customer base. Join us in delivering exceptional dining experiences and contributing to the growth of our brand in the hospitality industry.
We offer a competitive salary range of $75,000 - $80,000 annually, along with a comprehensive benefits package designed to support your career development and well-being.
Responsibilities
- Oversee daily restaurant operations to ensure a high-quality customer experience
- Manage and train staff, fostering a positive and productive work environment
- Monitor food quality and service standards, making improvements as needed
- Develop and implement marketing strategies to attract new customers
- Manage inventory and ordering processes to minimize waste and optimize costs
- Ensure compliance with health and safety regulations
- Handle customer inquiries and complaints in a professional manner
- Analyze financial performance and develop strategies for growth
Requirements
- Proven experience as a Restaurant General Manager or in a similar managerial role
- Strong understanding of restaurant operations and customer service
- Excellent leadership and team management skills
- Ability to work under pressure and make quick decisions
- Strong financial acumen and experience with budget management
- Exceptional communication and interpersonal skills
- Familiarity with food safety regulations and best practices
- High school diploma; additional certification in hospitality management is a plus