Description

Plainfield Counseling Center LLC is looking for a motivated Front Desk Specialist to join our team in the Mental Health Care industry. This full-time, remote position offers an excellent opportunity for individuals seeking to begin their career in a supportive and impactful environment.

As a Front Desk Specialist, you will be the first point of contact for our clients, playing a crucial role in ensuring a welcoming and efficient experience. You will assist with scheduling appointments, managing client inquiries, and maintaining organized records. Your contribution is vital to our mission of providing compassionate care to those in need.

We offer a competitive hourly salary range of $24 - $33, along with a comprehensive benefits package and opportunities for professional development within the mental health sector.

Responsibilities

• Greet clients and visitors in a friendly and professional manner
• Manage appointment scheduling and calendar coordination
• Answer phone calls and respond to inquiries
• Maintain accurate client records and documentation
• Assist with administrative tasks as needed
• Provide support to clinical staff and assist with client follow-ups
• Ensure a clean and welcoming front office environment
• Participate in team meetings and contribute to a positive team culture

Requirements

• High school diploma or equivalent
• Strong interpersonal and communication skills
• Basic computer proficiency and familiarity with office software
• Ability to multitask and manage time effectively
• Attention to detail and organizational skills
• Demonstrated ability to work independently and as part of a team
• Passion for helping others and an interest in mental health
• Previous experience in a customer service role is a plus