Description

Rennie Associates Realty Ltd is seeking a skilled Account Manager to join our team in Seattle. This full-time, remote position offers a fantastic opportunity to work in the dynamic Real Estate and Mortgage industry, where you will play a crucial role in maintaining and growing client relationships.

As an Account Manager, you will be responsible for ensuring client satisfaction, managing accounts effectively, and identifying opportunities for upselling our services. Your expertise will directly contribute to our company's success as you work closely with clients to understand their needs and deliver tailored solutions that meet their goals.

We offer a competitive hourly salary, providing a flexible work environment and a chance to thrive in your career with us at Rennie Associates Realty Ltd.

Responsibilities

• Manage a portfolio of client accounts and ensure their needs are met
• Develop strong relationships with clients and act as their primary point of contact
• Identify opportunities for upselling and cross-selling services
• Conduct regular check-ins and performance reviews with clients
• Collaborate with internal teams to deliver exceptional service
• Track account metrics and report on performance to management
• Assist clients in navigating real estate processes and services
• Stay informed about market trends and industry developments

Requirements

• Proven experience as an Account Manager or similar role
• Strong understanding of the Real Estate and Mortgage industry
• Excellent communication and interpersonal skills
• Ability to build rapport and maintain strong client relationships
• Proficient in CRM software and Microsoft Office Suite
• Strong problem-solving and negotiation skills
• Detail-oriented with strong organizational abilities
• Ability to work independently in a remote environment