Description

StepOne Neurodiversity Services LLC is looking for an enthusiastic Office Assistant to join our dedicated team in Wexford. This full-time, remote position provides an excellent opportunity for individuals seeking to kickstart their career in the hospital and healthcare industry.

We are seeking a detail-oriented and reliable Remote Office Assistant to support our daily administrative and patient coordination operations. In this role, you will serve as a key point of contact for families and internal staff, ensuring smooth communication, accurate documentation, and efficient scheduling in a virtual healthcare environment. We offer a competitive salary range of $75,800 - $85,900 annually, along with a supportive work environment focused on growth and development.

Compensation:

Pay: Based on experience. Paid travel time and mileage reimbursement.

Bonuses: $500 - $3,000 Employee Referral Program bonuses for employees.

Insurance Options: Health, dental, vision, pre-tax health savings account (HSA), Short-term disability, Life, Critical Illness, Accident. Employee Assistance Program for personal and professional support.

Retirement: 401K. Strong employer match. Easy-to-use administration. Advisor support.

Paid Time Off: Up to 3 weeks of PTO (Sick, Vacation, Personal).

Holidays: 7 Paid holidays annually.

Education Benefits: Tuition discounts from university partners for employees and their families.

Hours: 40hrs weekly

Our Kiddos: 2-10 years old, many in early intervention (2-5 years old). Fair Warning – you may become attached

Responsibilities

• Manage and organize office communications and correspondence
• Assist in scheduling appointments and meetings
• Maintain and update client records and files
• Prepare and distribute reports and documents
• Support the team with administrative tasks as needed
• Coordinate office supplies and inventory management
• Respond to inquiries in a professional and timely manner
• Assist in the on-boarding of new staff members

Requirements

• High school diploma or equivalent
• Strong organizational and time management skills
• Excellent verbal and written communication abilities
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and as part of a team
• Attention to detail and problem-solving skills

Who You Are

• Compassionate and patient-focused, with a genuine interest in supporting children and their families
• Highly organized with strong attention to detail
• A clear and professional communicator, both written and verbal
• Comfortable working independently in a remote environment
• Tech-savvy with the ability to quickly learn new systems and tools
• Reliable, proactive, and able to manage multiple tasks efficiently
• Discreet and trustworthy when handling sensitive patient information

Work Environment

• Fully remote position
• Requires a secure, private workspace
• Standard business hours with occasional flexibility based on patient needs

What We Offer

• Competitive compensation
• Flexible work schedule
• Supportive, mission-driven team environment
• Opportunities for growth and professional development
• Equal Opportunity Employer
• We are an equal opportunity employer committed to diversity and inclusion in the workplace.