Job Title: Steward / Team Member

Location: The Irish House (Bandra or Powai)

Department: Food & Beverage Service

Job Summary:

The Steward / Team Member is responsible for delivering excellent guest service, maintaining cleanliness, and supporting smooth restaurant operations. The role involves assisting guests, handling orders, and ensuring a welcoming dining experience in a lively pub environment.

Key Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Present menus, explain items, and take food & beverage orders
• Serve food and drinks efficiently and accurately
• Ensure tables are clean, set, and well-maintained at all times
• Assist in clearing tables and resetting for new guests
• Maintain hygiene and cleanliness standards as per company policy
• Coordinate with kitchen and bar staff for timely service
• Handle basic guest queries and escalate complaints when required
• Support team members during busy hours to ensure smooth operations

Requirements:

• Minimum 10th/12th pass (Hospitality background preferred)
• 0–2 years of experience in restaurants, pubs, or hotels
• Good communication skills (basic English preferred)
• Customer-focused attitude with a positive personality
• Ability to work in shifts, weekends, and holidays
• Team player with a willingness to learn

Skills:

• Customer service & interpersonal skills
• Basic food & beverage knowledge
• Time management
• Hygiene & safety awareness
• Teamwork

Working Conditions:

• Fast-paced, high-energy pub/restaurant environment
• Rotational shifts including evenings and late nights

Salary Range (India – Approx.):

• ₹13,000 – ₹17,000 per month (depending on experience & location)
• Plus tips, incentives, and staff benefits
• PF
• ESIC
• Meals Provided during shifts.